Ankara – Istanbul, TR
Customer Success and Account Manager
App Samurai is a super easy to use mobile user acquisition platform that has grown exponentially reaching over 10,000 customers signed up in less than 3 years from over 50 countries. We are integrated with over 100 ad-networks around the world and help mobile user acquisition teams promote their apps or games effortlessly, securely and efficiently.
Unlike walled gardens, App Samurai is able to maximize ROAS with its proprietary campaign optimization AI and experienced customer success team. We have been growing fast globally with offices in the US, United Kingdom, Germany, Spain and Turkey.
We are in search of our next Customer Success and Account Managers in Istanbul and Ankara who work directly with our customers, our product managers, engineers and sales teams to maximize the value App Samurai delivers.
They serve as trusted advisors who specialize in user acquisition with top level customer focus. This includes understanding the customers apps and games, mapping out a profitable CPI/LTV target and helping them reach relevant users through our mainstream and niche ad-network pool.
A Customer Success and Account Managers is:
1) A wizard of user acquisition and performance marketing
2) A mighty enforcer of ROAS based on different campaign payout types (CPM, CPI, CPA, CPE)
3) A trusted mobile growth expert who is able to provide suggestions with tangible results
Your day to day quest involves uncovering insights from existing user acquisition campaigns and optimizing the value they create, onboarding new customers and help creating the right campaigns based on their needs, managing daily relationships with various ad-network partners, and supervising and improving the AI platform for more effective campaign management across all ad-networks around the world.
We are a product company. Everything we do is about creating a product that delights our customers with ease of use and helps them gain a competitive edge in mobile media and advertising through our technology. This means all team members but especially customer success experts contribute to improving and enhancing the App Samurai platform hand in hand with product management teams.
Your user acquisition know-how and performance marketing experience are vital for our customer’s success in addition to App Samurai ‘s global impact on mobile media and advertising world.
Everything you do helps people who develop apps and games get a voice and promote their work securely and profitably.
What you will do:
Who you are,
The opportunity to be a part of a team that is ahead of the international competition in terms of fraud know-how and product. Plus:
Başvurunuzu göndererek, belgede ve eklerinde yer alan tüm bilgilerin, ayrıca hakkınızda diğer kaynaklardan elde edilecek bilgilerin (örneğin referans olarak gösterdiğiniz kişilerin vereceği bilgiler, sosyal medya mecralarındaki alenileşmiş veriler) Apps Medya Teknoloji A.Ş. (ya da App Samurai Inc.) tarafından elde edilmesine, verilerin sunulma amacına uyumlu olarak iki yıl süreyle saklanmasına ve Apps Medya Teknoloji A.Ş. (App Samurai Inc) çalışanları, danışmanları ve dış hizmet sağlayıcıların ve herhangi üçüncü gerçek kişilerle ve kurumlarla paylaşılmasına rıza göstermektesiniz.Kişisel Verilerin Korunması Kanunu’nun 11. Maddesi kapsamındaki haklarınızı kullanabilirsiniz. Kanun kapsamında şirketimize başvurularınızı email@example.com e-posta adresine iletebilirsiniz. Şirketimize iletilen e-postalar en geç 30 gün içerisinde cevaplanacaktır. — By submitting your application you allow and give consent to Apps Medya Teknoloji A.Ş. and/or App Samurai Inc. to obtain, to retain for two years in line with the submission purposes of the data, to share with any third party (such as employees, consultants, service providers) with respect to the data included in your application and its annexes and/or data which could be obtained in other ways (from your references, information already available to public in social media platforms).You may exercise your rights granted to you under Article 11 of Law on Protection of Personal Data and GDPR and any other personal data protection rule or regulation that we may be a subject to. You can always contact us by sending an e-mail to firstname.lastname@example.org. E-mails sent to the company will be answered at most within 30 days.